Shipping Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please take a moment to review our shipping, returns, and refund policy to ensure a smooth experience.

Shipping Information

  • Processing Time: All orders are processed within 7-10 business days, excluding weekends and holidays. Orders placed after 3:00 PM local time will be processed on the next business day.
  • Shipping Methods & Rates: We offer the following shipping options:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: 1 business day (available for select locations)
  • Shipping costs are calculated at checkout based on the shipping method and destination.
  • Order Tracking: Once your order has shipped, you will receive a tracking number via email to monitor its status.

International Shipping

  • We currently offer international shipping to select countries. Shipping rates and delivery times will vary depending on the destination.
  • Any customs fees, import duties, or taxes incurred during international shipping are the responsibility of the customer.

Returns & Exchanges

We hope you love your purchase, but if you are not fully satisfied, we offer the following return policy:

  • Eligibility: Returns are accepted within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
  • Non-Returnable Items: Some items are non-returnable for health and safety reasons, including [insert any specific items, e.g., undergarments, perishable goods, etc.].
  • Return Process: To initiate a return, please contact our Customer Service team at [insert contact email or phone number]. We will provide you with a return authorization number and return instructions.
  • Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of your returned item.

Refunds

  • Processing Time: Once we receive and inspect your returned item, we will notify you by email about the status of your refund. Refunds are processed to the original method of payment within 7-10 business days.
  • Refund Amount: The refund will include the purchase price of the item(s) minus any shipping costs (if applicable), unless the return was due to a defective or incorrect product.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [insert contact email or phone number]. We will provide a full refund or replacement, and we will cover the return shipping costs.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return for a refund and place a new order for the desired item.

Cancellations

If you wish to cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, it cannot be canceled, but you may initiate a return after receiving the item.

Contact Us:

If you have any questions or concerns about our shipping, return, or refund policy, please don’t hesitate to contact us at:

  • Email: [rahimishoaib46@gmail.com]
  • Phone: [909-486-2014]

Thank you for shopping with us! We appreciate your business and are here to assist you every step of the way.